Tata Memorial Hospital Mumbai – An Insight Guide

It was the month of July, 2017, my mom was detected with a malignant tumor in her breast. We inquired from some friends and relatives and they suggested us to visit Tata Memorial Hospital in Mumbai.

Although Mumbai was not new to me, I did find difficulties gathering information about TMH, finding places to stay, booking train tickets, looking for hygienic places to eat, transportation of medicines, etc.

In this blog, I will including all the information I gathered during that time and my experiences during the surgery and chemotherapy which can help someone who is visiting Tata Memorial Hospital for the first time.

Read this guide in Hindi here – इस गाइड को हिंदी में पढ़ें

About Tata Memorial Hospital

Tata Memorial Hospital is one of the leading and largest Cancer Care Hospital in Asia. The Hospital was initially founded by Sir Dorabji Tata Trust in 1941 and was taken over by Government of India after 1962.

TMH is now run by the Department of Atomic Energy, Government of India.

India has an estimated population of approximately 22.5 lakh people living with cancer. Every year, over 11,57,294 new cancer patients are registered and 7,84,821 deaths reported due to the disease.

Of these, only a small percentage of people are treated properly. This may be due to the fact that they lack awareness or can’t afford the high treatment cost of Cancer (the average cost of treatment for breast cancer through a private practitioner would be Rs 5-6 lakh)

There are hundreds of Institutes like TMH and organizations in India that offer help to cancer patients. In 2013 alone, 60,000 new patients visited TMH, and 70% of the cancer patients requiring primary care were treated almost free of any charges.

Tata Memorial Hospital is located at Dr. Ernest Borges Rd, Parel East, Parel, Mumbai. It is one the main hospital in the umbrella of Tata Memorial Centre. The other centers include

1. Homi Bhabha Cancer Hospital, Sangrur, Punjab
2. Homi Bhabha Cancer Hospital , Varanasi
3. Mahamana Pandit Madan Mohan Malaviya Cancer Centre, Varanasi
4. Dr. Bhubaneswar Borooah Cancer Institute (BBCI)
5. Homi Bhabha Cancer Hospital & Research Centre (HBCHRC),  Visakhapatnam
6. Advanced Centre for Treatment, Research and Education in Cancer (ACTREC) – R & D Lab

How to reach Tata Memorial Hospital

From Domestic/International Airport: 12-14 Kms. Prepaid Taxi Rs. 400 INR

From CST Railway Station: It is 6 – 8 Kms. Metered Taxi Fare 50 – 200 INR

                                              Local BEST Bus Service : Direct buses : Route # 9, 14. 61 . Tata Hospital Bus Stop

                                              Local Trains : From CST platform # 3 or 4 slow train of Main line – Parel Station

Mumbai Central Railway Stn : 6 Kms. Metered Taxi : 150-180 INR

                                              Local BEST Bus Service : Direct bus Route # . 61. 64 and 67. Tata Hospital Bus Stop

                                              Local Trains : From Mumbai Central platform # 1 slow train – Elphinstone Station

Dadar Railway Stn: : From Dadar East – 2 Kms. Metered Taxi : Rs. 30/- max.

                                              Local BEST Bus Service : Dadar TT Bus Stop : Direct bus Route # 40 Ltd , 64, 65, 67,

                                              Shared Taxis are available from Dadar Station East near Shree Krishna Refreshment

If you are new to Mumbai, you can download the app ‘M Indicator’. It has all the routes of local bus, train and can be handy. Click on the image to download the app

If you plan to take the local train. You can avoid standing in queue by getting the local train ticket on ‘UTS app‘. You can show the ticket on mobile. Make sure you are within 5 km from the source station and 30 metres away from the station.

You can also get an ATVM card from a railway counter, recharge it and use the machine to get your tickets every time you take a local train. This way you will save time.

Pic source

Once you are around the Tata Memorial Campus. You will see that there are two main building

• • Golden Jubilee Building – General Patient
  • Homi Bhaba Block – Private Patient

Pic Source: TMH Disha

Approximate Charges

Approximate Timeline For Checkup

• Day 1 – Registration, Junior doctor examination, Senior doctor check-up, blood test, ultrasonography
•  
• Day 2 – The doctor checks the report and then suggests if a biopsy is required or not. If a biopsy is required then the sample will be taken and you will be asked to come after 5-7 days once the biopsy reports are generated
•  
• Day 8 – The Doctor sees the biopsy reports and then discuss with other doctors and decides if surgery is required or not. If surgery is required then you will get the dates around 1 month later.
•  
• Day 37 – The patient is admitted one day before the surgery date
•  
• Day 38 – Surgery takes place. The patient is advised to stay for 1-2 days in the hospital
•  
• Day 40 – Patient is discharged and then asked to come for a check-up in 5-7 days
•  
• Day 50 – If chemotherapy is required then you will be asked to take the chemotherapy at TMC. Usually, people take the first chemotherapy at the hospital and then stay for a week. There may be some initial side effects like vomiting, diarrhea, etc. Once everything is okay, you can buy the subsidized chemotherapy medicine (around 2-10 times cheaper) and then taken it home (icebox may be required for the long journey). You can consult an oncologist or expert doctor to give chemotherapy medicine. They may charge doctor fees + 500 INR or more every session of chemotherapy.

Places to stay around Tata Memorial Hospital Mumbai

It’s better to stay within a radius of 5 km so you can reach the Hospital easily. This map shows you the proximity of nearby hotels around Tata Memorial Hospital

All the hotels I had mentioned here are the closest to the hospital and are budget-friendly. The prices do vary from time to time. On average you can book these hotels around 700 to 1000 INR, except Mint Magna which is around 2000 INR.

If you need any help in booking hotels or any general query regarding treatment. You can reach out to me with details. I can try to find a cheaper price using some tips and tricks. You can pay the price at hotel. This is my email (saveandtravel18@gmail.com).

Please note that I am not a travel or hotel agent. I am a researcher and currently in Japan. I am doing this just to help people going through this bad phase.

City Guest House

Check Price @Booking.com

Check Price @MakeMyTrip, 

Check Price @Goibibo

OYO 22055 Dadar Residency

Check Price @OYO Link, 

Check Price @MakeMyTrip, 

Check Price @Goibibo

Mint Magna Suites Lower Parel

Check Price @MakeMyTrip, 

Check Price @Goibibo

Check Price @Booking.com

Sharda Residency

Check Price @Booking.com

Check Price @MakeMyTrip, 

OYO 12257 Hotel Sai Suites 

Check Price @ OYO

Check Price @MakeMyTrip

Check Price @Goibibo

How to Register (General & Private Patient)

Registration Timings: Monday to Friday from 0800 – 1400 hours

• You must be wondering what are General or Private Category.
• In General Category, you will have to pay the lowest charges possible for the treatment that include room charges, doctor fees, tests, medicines etc.
• There are lots of patients and the reports may take longer time and the waiting time is more. If you opt for General Category then you will have to pay charges under the “C” code.
• If you can’t afford “C” charges then you will have to show income proof and based on that you can give “NC” code.
• In Private Category, you will see less crowd and you will get medical tests and reports done earlier. There is also a short waiting time for the operation.
• If you opt for Private Category, you will be given “B” code in general. Other codes such as A, D & F are for foreign national and other categories.
• In the private category, you will have to pay 5-10 times more than General Category but the treatment will be quicker.
• Here is a snapshot of some of the comparison between General & Private Category. Click here to see the full list.

• If you have a place in Mumbai and have people who can be around with the patient running for things then you can opt for General Category or else opt for Private Category.
• Even if you choose Private Category, you will get a discounted price for medicine and other costs.
• Registration is mandatory for all patients who wish to be evaluated and treated at TMH. Online registration
  can be done on our TMH website (Click to register). 

• You can also do registration at the Hospital. If you choose to be a general category patient (Category C and NC), you need to register at the Central Registration Office (CRO) located on the Ground Floor of the Golden Jubilee Building (Counter No. 55-57)
• If you choose to be a private category patient (Category B, A, D, F), you will need to register at the Central registration office (CRO) located on the 1st Floor of Homi Bhabha Block (Counter No. 125-127)

Registration Process for Foreign Nationals

• Patients should send their investigations and treatment reports to the IPA’s office (Mr.S.H. Jafri, International Patient Advisor (IPA) internationalpatients@tmc.gov.in) , which will then consult with the specific consultant and on the recommendation of clinician you will receive the medical visa letter for the patient as well as for the attendant.
• It is expected that you will travel with an attendant and that you will have the required funding to cover the costs of stay and treatment. Payments must be made in Indian Currency only.
• Following amounts have to be deposited at the time of registration and admission for bed.

Details Amount in Indian Rupees

• At time of registration Deposit (Refundable): 50,000 INR
• At time of admission in hospital bed: 2,00,000 INR

First Appointment Process

• Go through the OPDs opening time (see below) and days and book your tickets to Mumbai accordingly.
• If you are coming directly from the Airport or Railway station then try to find a place for your luggage or have a person who can watch the luggage outside the hospital.
• For security reason, you will not be allowed to carry your luggage inside the hospital.
• Try to reach the Hospital before 8 am. Get all your documents such as Aadhar card, PAN card, previous doctors reports, Ultrasonography, X-Ray films, biopsy tissue (if you have). Carrying X-Ray CDs will not be helpful, you will have to bring the film as they do not have a facility and time to play with the X-Ray CD.
• Go to the registration Kiosk and give all documents. They will also take photo and then issue a photo-id smart card and the PIN is usually the patient’s birth year.
• You will be asked to pay an initial deposit (Private Rs.10,000/= and General Rs.1,000/=) to cover the costs of evaluation. The payment can be made either by cash / demand draft / credit – debit card / bank transfer.
• Once you get your smart card, go to the respective ward (Breast Cancer, Oral Cancer etc.) and keep your file in their appointment desk. You can use this to navigate.

OPD Locations & Schedules

• They will call out the patient name and ask to pay the doctor appointment fees. You can pay by placing the smart card and putting your pin. They may also ask for a blood test, fresh Ultrasonography etc.
• Now you will realize how big India is and how severe is Cancer in India. Most of the wards are full of patients.
• There are hue and cry and people fighting for a place to sit. Usually, patients can get a place to sit, but it will be hard for accompanying persons to get a seat.
• Sometimes there are 6-8 hours of waiting time to see the doctor. That means even if you place your file at 8 am, your name may not be called till 1-2 pm.

Try to bring two accompanying people for the first visit, one can stay with the patient and another can run here and there.

• For Breast Cancer patient, they usually go for a Blood test followed by Ultrasonography.
• Ultrasonography results are available on the same day and based on the report you may be asked for biopsy tests. Biopsy results are available in 3-7 days.

You will be notified once the reports are ready on the mobile number you have given during registration process. 

• You can also use Tata Memorial Hospital e medical record page to log in and view the medical report.
• You can also use this to check the balance on the smart card or recharge it online using debit/credit card. Click on Patient and then use “case no. e.g. CP/11444” and 4 digit pin, “patient’s birth year“).
• You can also create a password and then use the password instead of pin. You will get an OTP on the registered mobile number to create a password.

Click here for

• Tata Memorial Hospital Mumbai Medical Reports
• The Homi Bhabha Cancer Hospital and Research Centre, HBCHRC, Vishakhapatnam Medical Reports
• Homi Bhabha Cancer Hospital, HBCH, Sangrur, Punjab Medical Reports

Tata Memorial Hospital App

TATA Memorial Hospital has launched the TMH Disha Navigation App for patients.

The application enables patients and other visitors a comfortable and easy navigation system inside the premises of TATA Memorial Hospital, Parel.

The application works completely OFFLINE and DOES NOT REQUIRE GPS signal or WiFi Connection.

• Google Play Store Link
• Apple IOS Store
• Windows Store

Organization that help Cancer patients by providing shelter and financial help

If the treatment is taking longer than a week and you can’t afford a hotel then seek out help from these organization. You can rent a place on a monthly/daily basis at an affordable price or sometimes for free. There may also be a waiting period so inquire with them in advance.

1. Mafatlal Mohanlal Dharmashala

Address : Fort, Mumbai (Gadge Maharaj) Near St. George Hospital & Arogyabhavan, Mumbai, Maharashtra- India Phone: 022/22614050/9869540015   

2. Sri Gurusingh Sabha Gurdwara

Address : Ramtekdi, Opp. Building No. -28, Chembur Colony, Mumbai, Maharashtra- 400074, India Phone : 9322519227   

3. Mangalam Charitable Foundation (Sant Gadge Maharaj Dharmashala)

Address : Sector-27, Plot No – 12 & 13, , Ranjanpada, Kharghar, Near Tata Memorial Hospital (ACTREC Kharghar), Phone : 8451868491

Procedure & Facility : For vacant position contact between 8:00 am to 5:00 pm. The accommodation is free for Cancer Patients. Center is approachable from Kharghar Railway Station. Bus Route – 53 to last stop Ranjanpada.

Website : http://www.mangalamfoundation.org/   

4. Bharat Seva Sadan

Address : 18A, Dada Saheb Falke Road, Near Ranjit Studio, Dadar East, Mumbai, Maharashtra- 400014, India Phone : 022- 24110561

5. Bharat Sevasharam Sangha

Address : Plot No. 263, S.W. Pranavandaji Marg, Sector – 31A, Vashi Gaon, Navi Mumbai, Maharashtra- 400703, India Phone : 022-27811327 Email : hofcap@hotmail.com 

6. Deepsikha Arogya Bhawans (For Booking dial 022 27665408)

Deepsikha’s Aradhana , RH -1, M-52, Sector – 7 , Vashi, Navi Mumbai -400 703. Capacity 15 Person

Deepsikha’s Delsey Arogya Bhawan, Plot no 180, F Lane, Sector – 8, Vashi, Navi Mumbai -400703. Capacity 15 persons.

Deepsikha’s Sadbhav Arogya Bhawan, Plot No. 202, Sector -28, Vashi, Navi Mumbai – 400 703. Capacity – 90 persons

Deepsikha’s Ratanlal Didwania  Arogya Bhawan, Plot No. 65/66, Sector -19 C, Kopar Khairne, Navi Mumbai. 400 708. Capacity 60 persons.

7. Garib Nawaz Musafir khana

Address : Parel Bhoiwada Masjid, Compound No .35, Nr. Ambekar Nagar, Eknath Ghadi Marg, G.D. Ambekar Road, Parel, Bhoiwada, Mumbai, Maharashtra- 400012, India Phone : 022- 24164593, 9619615612   

8. Gurudawara

Address : Opp. Chitra Cinema, Dr. Ambedkar Road, Dadar East, Mumbai, Maharashtra- 400014, India Phone : 022- 24702495   

9. Jagannath Cancer Aid Foundation

Address : Room No 103, Omdeep Building no. 766, Near Sai Baba Mandir, Sector 19C, Kopar Khairane, Navi Mumbai, Maharashtra- 400709, India Phone : 9323597244   

10. Umeed Foundation

Address : Vashi Station Road, Vashi Fantasia Business Park, Opposite Vashi Station, Vashi, Mumbai – 400703, Phone No. 022-27810600, 9594274328/0 Phone : 9321161790 Email : info@ummeedfoundation.in 

11. Shree Gadge Maharaj Dharamshala

Address : Dada Saheb Falke Road, Opp Ranjit Studio,Near BJP Office, Dadar East, Mumbai, Maharashtra- 400014, India Phone : 022- 24111496   

12. Nana Palkar Smruti Samiti

Address : 158, Rugna Seva Sadan Marg, Near Narepark, Parel, Mumbai, Maharashtra- 400012, India Phone : 022-24172167, 24164690 Email : npss_rss@vsnl.net

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